“ We are delighted that Saltire was the successful bidder for our Call Centre out of hours contract, as the service they provide is professional and adaptable to our requirements. Saltire’s procedures are clear and concise and call handlers demonstrate an excellent understanding of our contract processes.”
“ We have built a really strong partnership with Ferguslie Park Housing Association since the pilot ran in 2019. Our Customer Service Representatives are exceptionally highly trained to use our customers’ own systems and processes, and are able to quickly resolve tenants’ issues.”