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We recognise the importance of utilising the very best technology to provide you with a professional and reliable service for all planned maintenance and emergency repair.
That’s why all our Engineers vehicles are tracked, all our jobs are paperless, and we have complete visibility and control on all logged calls.
To achieve this Saltire has recently invested in the very latest market leading technology called Optimatics from Aeromark which ensures our 24 hour call centre effectively allocates a job to an engineer in real time through mobile application and also prompts engineers to communicate job status through workflows.
This provides us with all the information required for improved reporting procedures including accurate time verification, photographic evidence of damaged equipment and parts used to update engineers van stock and signed job completion for more jobs per engineer.